From Bespoke to Broad: Transitioning from Custom Software to Product Management

Product Manager
If you want to create a product for a defined market, as opposed to a customer, then you need to be able to articulate a value proposition for many customers, not just the bespoke requirements for a single customer.

business requirements specification is not the same as a value proposition.  If you want to create a product for a defined market, as opposed to a customer, then you need to be able to articulate a value proposition for many customers, not just the bespoke requirements for a single customer.

This capability differentiates a bespoke software development house from a product company. It also differentiates product management from bespoke software project management.  


Digital Product Value Proposition

A value proposition addresses a generic need in the target market. It must be expressed in terms of business value and resonate with the whole market, not just the first customer who agrees to be an early adopter or pay for the development.

A value proposition requires an additional level of care and attention to craft. It needs an understanding of the market as a whole, including competitive products and future trends.


Market focus

When you want to be a product company,  no longer is your differentiator the ability to meet a customer’s requirements exactly, the differentiator is to address a market need in a compelling way in the face of wide competition and a near-infinite number of choices for many customers.

The transition from a bespoke software development company to a product company is not a simple one.  Many attempt the journey, only to fail as they are fundamentally structured towards managing unique projects on behalf of customers.


Why products are more compelling to startups

The vision for being a product company is compelling.  You can leverage the same intellectual property multiple times. Many customers contribute and drive innovation and development roadmaps.  Your role becomes that of a facilitator of multiple interests to craft a resulting product that is competitive in the market and valued by each stakeholder.

If your company has the competency of digital product development and commercialisation it should be protected – it is going to be a vital capability to help you survive and grow in the future!

Disclaimer:
This article was developed with the support of generative AI tools, based on my ideas, direction and input. I review and edit all AI-assisted content to ensure it reflects my judgement, standards and intended message.

Share this:

Related Articles

A futuristic image representing RAG retrieval

How I Implemented RAG Semantic Search in apLabs2

apLabs2 implements RAG using a self-hosted MongoDB Community Edition database by storing embeddings as standard data and performing similarity calculations within C# code. The system employs hybrid retrieval combining semantic ranking via OpenAI’s text-embedding-3-small with lexical matching, utilizing Reciprocal Rank Fusion to blend results while maintaining operational efficiency at current scale.

Read More

Microsoft Build 2026, Frontier Firms and the AI Pricing Problem

Microsoft Build is once again focused on AI agents, Copilot and the emerging concept of the “Frontier Firm”. While the technology is impressive, two practical concerns remain: unpredictable AI pricing and Microsoft’s increasingly confusing Copilot branding. After a weekend experimenting with Codex and researching self-hosted AI alternatives, I’m convinced that affordability and clarity may prove just as important as model capability in determining how quickly businesses adopt agentic AI.

Read More